Shipping and Delivery Information
At Feature, we are committed to providing our customers with a seamless shopping experience, from the moment you place your order to the time it arrives at your doorstep. Understanding our shipping and delivery processes is key to ensuring that your expectations are met. Below, we provide detailed information on how we handle shipping and delivery for both domestic and international orders.
Domestic Shipping
All domestic orders are fulfilled using either UPS or USPS. Once your order has been processed and shipped, you will receive an email with tracking information. This allows you to monitor your package's journey and anticipate its arrival.
Free Shipping Options
For customers who opt for free shipping, please be aware that these orders are shipped using the most cost-effective method available. This option typically involves a slower delivery service compared to expedited shipping options. If you require your items sooner, we strongly recommend upgrading to a faster shipping service at checkout.
Special Destinations
For orders destined for an APO/FPO or P.O. Box, USPS is the designated carrier. This ensures that your package reaches these specific addresses without any complications.
International Shipping
Feature proudly serves customers worldwide, and international orders are shipped via UPS or USPS, depending on the most suitable option for your destination. Our team will select the carrier that best meets the needs of your location and delivery timeframe.
Tracking Your Order
As with domestic orders, international customers will receive tracking information via email once their package has been dispatched. This tracking capability provides peace of mind and allows you to follow your order's progress across borders.
Important Considerations
- Delivery Speed: If the speed of delivery is crucial for your order, please consider selecting an expedited shipping service. This ensures that your package arrives within your desired timeframe.
- Tracking Information: Always check your email for tracking updates. This will help you stay informed about your package's status and expected delivery date.
For any additional questions or concerns regarding shipping and delivery, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with Feature is nothing short of exceptional.
Thank you for choosing Feature for your shopping needs. We look forward to serving you with professionalism and respect.